Refund Policy

We want your license to work. If something goes wrong, here is exactly what happens.

When you can get a refund

• The generated license key cannot be activated on a domain that matches your order, and we cannot fix it within 7 days of your purchase.
• You were charged more than once for the same order (duplicate payments are always refunded or credited in full).
• You accidentally bought the wrong plan before the license has been used, within 48 hours of purchase.

When refunds don't apply

• Change of mind after the key has been activated on your site.
• Expired licenses (please renew instead; a renewal payment extends validity at the normal price).
• Requests made after 7 days from purchase where the license is working as issued.

How to request

• Email support with your order ID (visible in your dashboard under My Orders) and a short description of the problem.
• Approved refunds are returned through Razorpay to the original payment method, typically within 5 to 7 working days.