Support
Most questions are answered in the pricing & FAQ page. If you need a hand, here's the fastest route.
Before contacting us
- Activation problems? Check that your site's domain exactly matches the domains recorded on the license (visible in your dashboard, under My Licenses).
- Payment done but no license? Open My Orders. A paid order with no license yet shows a "Generate license" button where you can enter your domains.
- Key expired? Use the Renew button on the license in your dashboard.
Contact
- Email: support@trakkify.in
- Include your order ID or license key ID (the short ID shown in your dashboard). This helps us respond faster.
Response times
- We usually reply within one business day. Billing and activation issues are prioritized.
