Support

Most questions are answered in the pricing & FAQ page. If you need a hand, here's the fastest route.

Before contacting us

  • Activation problems? Check that your site's domain exactly matches the domains recorded on the license (visible in your dashboard, under My Licenses).
  • Payment done but no license? Open My Orders. A paid order with no license yet shows a "Generate license" button where you can enter your domains.
  • Key expired? Use the Renew button on the license in your dashboard.

Contact

  • Email: support@trakkify.in
  • Include your order ID or license key ID (the short ID shown in your dashboard). This helps us respond faster.

Response times

  • We usually reply within one business day. Billing and activation issues are prioritized.